According to the American writer and speaker, Jacob Morgan, in his book “The Employee Experience Advantage,” the traditional way of working is obsolete, and the challenge is to move towards building a new company. How to lead it and what to offer to employees to align with the evolution of the world?
The employee of today is not the same as ten years ago. In 2007, they had a fixed working hours in a specific physical location. Today, they can work from any device, at any time and place. Furthermore, they can shape their own trajectory within the company, as if it doesn’t adapt to the new requirements of the employee, it’s easier for them to migrate elsewhere.
As the demands of individuals as consumers have undergone a massive change, the same is true in the workplace: technology has provided new opportunities that are accessible to everyone, and these opportunities should be seized. If an employee doesn’t feel comfortable in their workplace, they will look for a company that provides what they need.
Companies today have an unavoidable need to offer their employees a conducive environment with the right tools for their professional and personal development. This way, the company’s growth will increase over time.
New labor trends and commitment to the digital era
Today, inspiring leaders, competitive companies, and committed employees are expected. Workers should have the necessary tools for their work and holistic development. The study “The Digital Worker: What They Seek and How They Work” (Citrix, March 2017) indicates that 49% of respondents in Chile prefer to work or train remotely. With the flexibility in spatial and temporal terms, they don’t consider the physical office space necessary for these activities.
Each person’s work within a team is becoming more personalized, adapted to their interests, specific work needs, environment, and functions. Therefore, the improvements that each company provides to its employees are focused on specific areas of interest. This allows the employee to assimilate the content, relate it to their interests, and achieve their goal: learning.
Access to information within a company is now shared, as everyone has access to collaborative technologies that show real-time performance statistics. This way, the employee becomes the center of learning, and the employer providing training knows what to deliver based on the areas where more support is needed. Monitoring results motivates individuals and teams to improve with the help of available tools and content.
Today’s worker needs everything to be at their fingertips, comfortable, easily accessible, and tailored to their areas of interest. The employee of the future is already here: prepared for the company to respect their conditions and needs, ensuring comfort and room for growth.
