Microlearning, Gamification, and Artificial Intelligence in action, transforming the Customer Experience and Empowering Staff Training with Cutting-Edge Technology
A Game Changer
The Retail industry is constantly evolving and faces fierce competition. At Closelly, we understand the unique demands of this sector and have created a powerful solution that can make the difference between success or failure.
We help businesses teach skills to deliver outstanding customer service, product knowledge, objection handling, procedures, and compliance like no other platform.
Our agility and dynamism make us a strategic partner that will help our clients stand out and excel in this highly competitive industry.
Do you want to explore the platform and discover the benefits that Closelly has for your organization?
Closelly’s microlearning and gamification methodologies allow employees to access small doses of relevant information at any time and in an easy, accurate, and motivating way.
This makes it easier for team members to learn and put into practice what they’ve learned in such a dynamic environment as retail.
Custom learning paths can be created based on roles and performance, recognition for significant achievements, and even linked to performance achievements in sales or other external indicators outside our platform.
One of the important features of our platform is that it can be updated easily and quickly to reflect changes in policies, procedures, products, or marketing campaigns.
This ensures that employees are always up-to-date and prepared to adapt to the changing demands of the business.
You can simply ask our AI Expert in the chat for assistance with any questions, advice, or information.
The addition of a powerful AI chat (ChatGPT Assistant) allows employees to get immediate answers to their questions and access relevant information anytime, anywhere.
This can improve the efficiency and quality of customer service, as well as the accuracy of task execution. Also with AI (Artificial Intelligence) you can adapt the learning experience according to the individual needs and abilities of employees, ensuring more effective and efficient learning
The platform can very easily provide analysis and metrics on employees’ progress in their learning activities.
From course progress, grades, time taken to complete, the number of attempts, to rewards received, these are the data that will be easily accessible in the dashboards and downloadable reports.
Closelly utilizes a wide range of reward and recognition systems to motivate employees. This not only boosts morale but can also contribute to employee retention by fostering a more personal connection with the organization.
It also helps reduce costs associated with in-person training and decreases the time needed for employees to acquire new skills.
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Closelly is a microlearning, gamification and artificial intelligence platform that facilitates the implementation of stimulating and effective training programs.
